Shipping policy
WILLIAM SEA FASHION LTD – SHIPPING POLICY
Last updated: 26 October 2025
Shipping Locations
We ship worldwide from our production facility in Istanbul, Turkey. All orders are carefully packaged and dispatched with premium carriers to ensure your gown arrives in perfect condition.
Delivery Times & Costs
🇬🇧 United Kingdom
- Standard Shipping (10–15 days): £8.95
- Express Shipping (5–7 days): £12.95
- FREE Shipping on orders over £300
🇪🇺 Europe
- Standard Shipping (7–14 days): £10.00
- Express Shipping (5–7 days): £12.00
- FREE Shipping on orders over £300
🇺🇸 USA & Canada
- Standard Shipping (15–25 days): £18.00
- Express Shipping (10–15 days): £25.00
- FREE Shipping on orders over £400
🌍 Rest of World
- Standard Shipping (15–25 days): £18.00
- Express Shipping (10–15 days): £25.00
- FREE Shipping on orders over £400
Order Processing
- Orders are processed within 1–2 business days (Monday–Friday)
- You will receive a tracking number via email once your order ships
- Made-to-order items may require 7–14 days production time before shipping
Tracking Your Order
- All orders include tracking
- Track your shipment using the link provided in your shipping confirmation email
- For assistance, contact us at williamsea.wsuk@gmail.com
Customs & Duties
International customers are responsible for any customs duties, taxes, or import fees. These charges are determined by your country's customs office and are not included in our shipping costs.
Delivery Issues
- If your order hasn't arrived within the estimated timeframe, please contact us.
- We will work with the carrier to locate your package.
- For lost or damaged shipments, we will arrange a replacement or full refund.
Contact
📧 Email:
williamsea.wsuk@gmail.com
📞 Phone:
+44 7451 233391